Here is an email I received today:
Thank you for your email.
I have investigated this with all employees in our warehouse and cannot find any evidence to suggest that any member of Sleek staff was responsible or involved. All employees within our warehouse have been with the company for many years and thus are known to be wholly responsible individuals. During the period your package was shipped we were extremely busy therefore there was even less opportunity for such an act because of the volume of packages being shipped. The entire warehouse is also covered by CCTV and thus I am confident that this image was not drawn at Sleek.
I would point out that in our entire company history (over 20 years) we have NEVER had such an incident or even anything remotely similar where an order or packaging was scribbled on or defaced in way. We ship thousands of packages each month and recently many orders have been shipped to the US and not one package has been defaced. On the contrary we regularly receive compliments on the careful packaging. Something we have spent much time and effort on training our staff on.
I can understand your alarm at the image however for the reasons stated above I can assure you this was not the work of any Sleek employee.
As a gesture of goodwill I will be sending you our new Molten Metal Eye shadow which has just been released.
(I am currently at the hospital while my dad has surgery, so I will reflect more on this when I am in a better frame of mind.)